FAQ

Frequently Asked Questions

Everything you need to know before your appointment. Can’t find your answer? Reach out and we’ll be happy to help.

Appointments

How do I book an appointment?

You can book online through our Book Appointment page, call us at (314) 757-5559, or message us on WhatsApp.

Do I need to book in advance?

We recommend booking ahead, especially for longer styles like box braids or micro braids, to make sure we have enough time set aside for your appointment.

Can I book a same-day appointment?

Same-day availability depends on our schedule — call or WhatsApp us to check what’s open.

Can I request a specific stylist?

What happens if I'm running late?

Please call or message us as soon as possible if you’re running behind — we’ll do our best to accommodate you.

Do you accommodate custom or special requests?

Every head of hair is different, so custom color combinations, intricate patterns, and special-occasion styles are quoted individually. Please call or WhatsApp us at (314) 757-5559 so we can go over the details and give you accurate pricing and timing.

Hair Preparation

Should I wash my hair before my appointment?

Yes, we recommend arriving with clean, detangled hair for the most efficient and comfortable styling experience.

Do I need to detangle my hair myself?

Arriving pre-detangled helps speed up your appointment, though we can assist with light detangling if needed.

Should I blow-dry or stretch my hair beforehand?

For most styles, stretched or blow-dried hair makes for a smoother, more precise install — ask us for specific guidance based on your chosen style.

Can I come with product already in my hair?

Light leave-in conditioner is fine, but avoid heavy oils, gels, or butters that can make parting more difficult.

Do you provide extension hair, or should I bring my own?

Let us know when booking, as this can vary by style — feel free to ask when you book your appointment.

Styles

Which style is right for me?

It depends on your hair type, lifestyle, and how much maintenance you want — we’re happy to help you decide during a consultation.

Can I combine two different styles?

Many styles can be customized or combined — describe what you have in mind and we’ll let you know what’s possible.

Do you offer color or highlights with braids?

Yes, several of our styles can incorporate colored extension hair — ask us about options when booking.

How do I know what size braids to choose?

Smaller braids offer a finer, more natural look but take longer to install; larger braids are quicker and bolder. We can help you choose during consultation.

Can you recreate a style from a photo?

Yes, bring your reference photos and we’ll do our best to recreate the look based on your hair type and length.

Kids

What age do you braid for?

We work with children of various ages — contact us ahead of time to discuss the best options for your child.

Do you offer shorter styles for kids with less patience?

Yes, we offer simpler styles like basic cornrows that take less time for younger or more active children.

Can a parent stay during the appointment?

Yes, parents are welcome to stay with their child throughout the appointment.

Men

Do you offer haircuts along with braiding services?

We specialize in braiding and can discuss hairline touch-ups — ask us about your specific needs when booking.

Can men get any of the styles listed on your services page?

Yes, most of our styles can be adapted for any client — our Men’s Braids page also highlights a few especially popular options.

How often should men get their braids or cornrows redone?

This depends on hair growth and style, but many clients return every 2 to 4 weeks for a fresh look.

Maintenance

How do I take care of my braids at night?

Wrap your hair with a satin or silk scarf, or use a satin bonnet, to reduce frizz and help your style last longer.

Can I wash my hair while it's braided?

Yes, most styles can be cleansed with a diluted shampoo or scalp refresher — ask us for guidance specific to your style.

How do I keep my scalp from getting itchy or dry?

Apply a light oil or scalp serum regularly, and avoid excessive product buildup.

When should I take my style down?

Most protective styles should be taken down within 6 to 8 weeks, though this varies by style — we can advise based on what you got done.

Can I exercise or swim with braids in?

Yes, most braided styles hold up well to activity, though we recommend a swim cap for chlorine or saltwater exposure.

Location & Hours

Where are you located?

We’re located at 10566 Page Ave, St. Louis, MO 63132.

What are your hours?

We’re open daily from 9:00 AM to 8:00 PM, seven days a week.

Is parking available?

Please contact us if you have specific parking questions for our location.

Do you offer directions or a map?

Yes, you’ll find a map and directions link on our Contact and Home pages.

Still Have Questions?

Reach out directly and we’ll get back to you as soon as we can.